I've been in the bus industry since 1985, starting as an apprentice motor fitter at SYPTE. Over the years, I've worked in customer service, workshop, and fleet management. With 14 years at a top manufacturer, I focused on customer-centered technical roles. Now, as Engineering Contracts Manager at Venatu Automotive since August 2020, my job is ensuring our customers receive the support they need for smooth operations. From staffing for emergencies to specialized diagnostics for PSV and HGV, we offer tailored solutions to meet our customers' needs.