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Customer Pricing and Retention Specialist

Venatu recruitment group are proud to be working in partnership with a large company to recruit a candidate with experience in customer service to join the team on a full-time permanent basis.

  • Location: Leeds
  • Salary: £19,000 per annum
  • Contract Type: Permanent
  • Closing: 10 March 2020
  • Ref: 904665

THE ROLE

  • Customer Pricing and Retention Specialist
  • Leeds
  • £19,000 per annum

RESPONSIBILITIES

  • You will be responsible for dealing with all customer retention and pricing and queries
  • Supporting the business by nurturing relations with customers by behaving both proactive and reactive with communications either via telephone and or email
  • Monitor any at risk and saved accounts to ensure that these accounts still continue to benefit from the services offered
  • Work to identify any cross sell and upgrade opportunities with existing customers to ensure that these account services are regularly being used
  • Work to set business and team targets.

CANDIDATE EXPECTATIONS

  • At least 2 years work experience working in an office environment
  • Strong negotiation skills
  • A proactive and reactive nature with the ability to reprioritise and problem solve when needed
  • Proven track record of delivering a high standard of customer service

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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