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Customer Service Manager

Venatu Consultancy are working in partnership with a highly respected family run retailer based in Huddersfield.

  • Location: Huddersfield
  • Salary: £25,000pa
  • Contract Type: Permanent
  • Closing: 27 April 2018
  • Ref: SB/898817


  • Our client are recognised as a leader within industry and the role of Customer Services Manager has become available to help drive forward an increase in profitable business, to - - - - successfully reduce errors and to improve customer service and information shared both internally and externally.
  • Reporting on a daily basis to the Commercial Manager leading the team from the front you will also process and follow through orders, work closely with other managers, manage lead times whilst ensuring monthly KPI’s are completed and reported on time.


  • Previous customer service leadership experience ideally in a B2B environment
  • Be able to use data and reports for improvement
  • Be able to monitor results against performance
  • Plan workloads
  • Manage a team on daily whilst keeping positive relations with other key managers throughout the business

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