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Dispatch Support Administrator

Venatu Recruitment Group are working with a company based in Huddersfield

  • Location: Huddersfield
  • Salary: £21,000 - £25,116pa
  • Contract Type: Permanent
  • Closing: 4 November 2018
  • Ref: SB/900044

THE ROLE AND HOURS

  • This key role will see you working to support the Operations department by accurately reconciling the customers deliveries in accordance with required timelines, whilst processing information that could affect future deliveries of goods.
  • A supportive role this role does require someone who is highly customer focused to get results, confident to liaise with both drivers and customers daily over the phone and via email, escalating calls when required, manage customer complaints and to update systems accurately for invoicing purposes.
  • This key role requires someone who is happy to work on a 2 week rolling shift pattern that includes: days 6.00am – 6.00pm and nights 6.00pm – 6.00am including weekends (as part of shift pattern), happy to manage a number of tasks together with deadlines and strict KPI’s in place and of being a confident IT user therefore able to learn new systems with ease.

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