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Export Manager

Venatu Recruitment Group are working with a company based in Doncaster

  • Location: Doncaster
  • Salary: £35,000 - £40,000pa
  • Contract Type: Permanent
  • Closing: 19 October 2018
  • Ref: 899966

RESPONSIBILITY INCLUDE

  • Management of the movement of material for all Export Customers from the UK to all required destinations, adhering company processes and external legislation
  • Management and maintenance of all documentation, portals and online forms for the efficient, cost effective and lawful execution of all export activities.
  • To maintain and share with the team all relevant export law and procedures, tariffs and duties, licenses and restrictions, increasing learning and understanding within the team.
  • Reporting on future changes in Export law in relevant local territory practices ensuring this is implemented in to company strategy and processes.
  • Ensure on time delivery to all export customers, ensuring compliance to all KPI’s and SLA’s
  • Supporting the business with bid development for export customer to ensure compliance and feasible operations
  • Working with the team to review and improve the current Export process, focussing on automation of manual tasks where possible
  • To develop an Export process that is cable of meeting future business needs.
  • Building relationships with all key customers and internal stakeholders
  • To have delivered an improved quote conversion, value and volume, driving sales through responsive customer service, for all Export customers
  • Any other duties/responsibilities as identified and commensurate with the role

KEY SKILLS REQUIRED

  • Knowledge of Export law and legislation
  • Experience of engaging with customers
  • Excellent interpersonal skills
  • Takes ownership of problems and initiates resolutions
  • Customer Service
  • Export law and legislation
  • Data analysis/Six Sigma Skills
  • Process driven
  • IT literate, include SAP. Word, Excel & PowerPoint
  • CRM
  • Numeracy & analytical skills

DESIRABLE

  • A comprehensive knowledge of the Rail Industry
  • 3 years’ experience in customer service

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