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Field Service Engineer

Venatu Recruitment Group are working with a company based in Essex to find a Field Service Engineer


  • Location: Essex
  • Salary: 335,000 - £40,000pa
  • Contract Type: Permanent
  • Closing: 21 February 2019
  • Ref: 900742


  • A skilled technician with a strong electrical bias or skilled electrician with mechanical capability
  • Working knowledge of Hybrid and EV vehicles advantageous
  • Good knowledge of health and safety practices
  • Knowledgeable in quality standards and legal compliance
  • Excellent people skills – communicate / mentor
  • Driving licence essential / PSV licence desirable


  • Assess reported defects , carry out accurate fault diagnosis on, and effect repairs to, all vehicle systems, including, but not limited to, all electrical , door gear, air brakes ,air suspension, transmission, steering , driveline , hydraulic systems, hybrid and electric drive systems, Actia , Multiplex and J1939 technology
  • Visit customer’s premises and carry out repairs in the most efficient and economic manner without compromising quality whilst minimising vehicle downtime for the customer
  • Ensure safe working practices and that the required health and safety paperwork is completed for each task, and to adhere to customer specific practices whilst on their premises.
  • Participate in training as and when required to fulfil the role
  • Accurately communicate back to the depot for any parts required to complete repairs and control any stock allocated to the van, ensuring all parts fitted are accurately recorded on the job at time of completion
  • Process all paperwork, such as, job sheets, time sheets in a timely and legible manner
  • Before using any technical documentation, i.e. parts manuals, service bulletins, etc, ensure they are at the current level
  • Maintain highest possible level of housekeeping in all areas, including, premises, people, equipment and vehicles standard
  • Ensure excellent level of customer communication and that they are kept fully aware of the situation in a timely manner
  • Carry out any other duties within their capabilities as deemed appropriate by the company
  • To be flexible on working hours (including out of hours/weekends if required) as dictated by customer needs
  • To work away from home/overseas if required (subject to sufficient prior notice)

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