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First Tier IT Support

Venatu Consulting are working in partnership with our client in recruiting an IT Support Technician.

  • Location: Doncaster
  • Salary: £18,000 - £20,000pa
  • Contract Type: Permanent
  • Closing: 3 November 2017
  • Ref: 897613

RESPONSIBILITIES

  • Dealing with all enquires in an efficient manner.
  • Raising issues and prioritising all calls.
  • Submitting ticket enquiries for 2nd tier support.
  • Responsible for managing, owning and resolving customer issues from start through to completion.

DETAILS

  • This is a full time permanent position with the opportunity to progress for the right person.
  • The purpose of this role is to support the business with first line enquiries.
  • Previous experience in an IT support role supporting both ICT applications, Office 365 and technology maintenance is required.

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