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IT Lead & Project Support Engineer

Venat Recruitment Group are recruiting for an IT lead & project support engineer for an IT company based in West Yorkshire.

  • Location: West Yorkshire
  • Salary: £25,000 - £28,000 per annum
  • Contract Type: Permanent
  • Closing: 1 March 2020
  • Ref: 904457

THE ROLE

  • IT Lead & Project Support Engineer
  • West Yorkshire
  • £25000 - £28000 per annum

RESPONSIBILITIES

  • Development of a robust Cloud First Technology Strategy
  • Ensure security and compliance best practices are adhered to and enforced across the business
  • Setup New Starters as per the company procedure & decommission as per company procedure
  • Work through our Spiceworks Ticketing System & assist other members of the team with day to day issues
  • Develop and deliver IT security training to be delivered company wide and then at induction to new starts
  • Assist with the ISO27001 implementation in 2020 working with a 3rd party consultant for delivery
  • Build meaningful relationships with internal system suppliers (HP, Vodafone, Cisco, Dropbox, Microsoft, Ring Central ECS, Ripple etc).
  • Develop client relationships with the innovation team if required and work on client projects as and when required.
  • Be a key decision maker for internal systems with robust case presented for any iterations
  • Proactive on qualifying and implementing new technology to the group with the direction of the IT Manager
  • Ensure a solid reporting process is in place to keep exec team up to date - on IT across all companies.
  • Ensure IT service is clearly communicated through the business, so users understand escalation paths. Develop training material and promote a self-service mentality.
  • Support Technical Operations team on third line escalations as required.

CANDIDATE EXPECTATIONS

  • Skills required for this role
  • Proven experience developing strategic system architecture plans
  • Meraki & or Cisco Networking Experience
  • Azure & Amazon AWS Experience
  • VMWare Knowledge
  • Office365 Knowledge & Experience
  • Spiceworks Knowledge
  • Salesforce CRM Experience & Knowledge
  • Knowledge around VPN connectivity
  • SIP / H323 Knowledge (Not essential but will aid your application significantly)
  • VC Endpoint & Infrastructure Knowledge (Not essential but will aid your application significatly)
  • Good experience in system and network creation and development
  • Good understanding of information processing fundamentals and best practices
  • Sound understanding of IT security
  • Analytical, conceptual and troubleshooting abilities
  • Excellent written and verbal communication skills
  • Experience conducting technology, trends, standards and products research
  • Solid track record in prioritizing and executing tasks when under extreme pressure
  • Experience providing guidance and leadership to novice systems engineers
  • Proven experience identifying, analysing and resolving system problems
  • Familiarity and expertise in a variety of programs
  • Strong focus on Unified Communications
  • Has a flexible approach to working life.

At Venatu Recruitment Group your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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