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Key Accounts Customer Services Administrator

Venatu Recruitment Group are working with a company Based in Winchester

  • Location: Winchester
  • Salary: £25,000pa
  • Contract Type: Permanent
  • Closing: 9 February 2019
  • Ref: SB/900649

RESPONSIBILITY

  • Main contact for authority users including tender enquiries
  • Respond to a number of phone calls and enquiries regarding service & repair needs, part enquiries and sourcing of parts
  • Liaise with internal departments
  • Attend weekly & monthly meetings with BDM or Manger to review key accounts
  • Generation of weekly reports to highlight positives and any failings that need addressing within SLA’s
  • Support the Installations team in the event of work overflow

THE IDEAL CANDIDATE

  • Previous customer service experience is essential
  • Key account management will be of distinct advantage when applying for this role
  • Strong communication skills with the ability of being proactive to reach successful outcomes
  • Able to sustain and strengthen further relationships with contacts of key accounts
  • Meticulous attention to detail
  • Strong IT skills including Excel
  • Be able to organise and forward plan

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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