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Onsite Account Manager

Venatu Consulting are currently working in partnership with our client in recruiting for an Onsite Account Manager.

  • Location: Doncaster
  • Salary: £25,000 - £28,000pa
  • Contract Type: Permanent
  • Closing: 21 March 2018
  • Ref: 898648


  • Responsible for the management of temporary staff attending the clients site and liaising with managers at all levels on staffing.
  • Attends daily and weekly planning and staffing meetings, where applicable
  • Monitoring staff quality, attendance and attrition levels.
  • Completing daily and weekly KPI reports
  • Attend/manage staff testing on manual handling and health & safety.
  • Advertise and actively recruit for new starters as per the headcount plan on an ongoing basis Source, screen and book appointment for registration with suitable applicants
  • Manage the registrations, completing paperwork, interviews, tests, drug and alcohol testing and pre-site induction
  • Allocate suitable candidates to shifts and book in according to the headcount plan
  • Meet new starters before induction to welcome and brief on induction process.
  • Deliver presentation, site tour and manual handling training for new starters.
  • Make them aware of the working days based on the rota explain about possible rota changes.
  • Ensure all managers including labour manager and key account relationship account manager are informed if we are short on order. Please speak with covering manager whether any extra cover for a shortage needed.
  • If manager requires more staff, please arrange a cover. Actively seek for communications with managers and make sure that operation is fine.
  • Make sure that all orders are covered and delivered during the week if for any reason we are short to find covers. Rota must be adjusted on the daily basis based on absence and attrition.
  • Make sure we have plan in place when absence happens there. If possible, use standbys. Agree with management, plan so absences and holiday are covered.
  • Proactively plan absences for incoming days. Make sure all days are covered. Welfare calls to find out when individuals will return to work, motivate them and prepare cover in their absence.
  • Proactively plan spare people and standbys to make sure we are not in the position where we would not have extra people available if needed.


  • Proven experience as an onsite account manager
  • Experience in sales and providing solutions based on customer needs
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels
  • Excellent organisational skills
  • Ability in problem solving and negotiation


  • 8am – 5.30pm

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