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Project Support Advisor

Venatu Consulting are working in partnership with our client in recruiting for a Project Support Advisor.

  • Location: Doncaster
  • Salary: £17,400pa
  • Contract Type: Permanent
  • Closing: 11 June 2018
  • Ref: 899111

DUTIES

  • Dealing with quotations and updating on the IFS system
  • Offering Technical support to the Customer Support team on complex issues
  • Support Product Managers & BDM’s
  • Produce and deliver training on various products
  • Deals with any pricing issues on products
  • Monitoring orders via IFS and advising Commercial of changes required
  • Logging and tracking issues on CRM
  • Track UFH Projects and feeds back to Project Team
  • Interdepartmental liaison

KEY SKILLS

  • In depth knowledge of products
  • Excellent customer service skills
  • Willing to travel on occasion
  • Knowledge of CRM an advantage but not essential
  • Ability to work effectively under pressure
  • Effective time management skills
  • Strong verbal and communication skills
  • Proficient with all Microsoft applications

WORKING HOURS

  • Monday to Friday – 9.00am to 5.00pm
  • Flexibility will be required

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