← back to vacancies

Service Advisor

Venatu Consulting are currently working in partnership with our client to recruit a Service Advisor. The successful candidates will have a major part to play in achieving Dealership success by providing a professional service to our service customers.

  • Location: Feltham
  • Salary: £21,000 - £23,000
  • Contract Type: Permanent
  • Closing: 8 September 2017
  • Ref: 897919


  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
  • Advising on technical queries or issues.
  • Booking vehicles into the workshops for maintenance and repair work.
  • Informing customers of the progress of their vehicle.
  • Finalising the invoice on completion of work required.
  • You will actively up-sell after-sales services in a customer oriented manner.
  • You will have excellent communication skills with the ability to communicate at all levels. A knowledge of Kerridge would be a distinct advantage
  • To carry out any other reasonable duties as directed to ensure the efficient and smooth running of the service Reception area.
  • To be personally smart and presentable in dress, appearance and manner in order to portray the professional image of the Company.

Ideal candidate

  • The ideal candidate will have Service Advisor experience from within the Automotive trade
  • The ability to work independently in a busy, pressurised environment is essential
  • Customer focus and communication skills are of paramount importance in this role
  • Technical skills and experience are essential
  • The successful applicant will be self-motivated, with a proactive approach to customer service
  • A flexible approach to the role is required as the opportunity to become involved in other areas of the business is possible
  • You must be well presented and have excellent interpersonal and organisational skills
  • You must be IT literate (Kerridge would be an advantage)

Share this job

Job Seekers Resources

can’t find what you’re looking for?

Why not let us match you with your perfect job?

send your CV
Back to top