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Testing Engineer

Venatu Recruitment Group are currently working in partnership with our client who are committed to developing innovations in consumer electronics.

  • Location: Leeds
  • Salary: £25,000 - £30,000pa
  • Contract Type: Permanent
  • Closing: 25 February 2019
  • Ref: 900781

RESPONSIBILITIES

  • OTA Pre-Test: Keep track on weekly OTA plans; implement pre-test and submit reports before every deployment; ensure the software quality when OTA deployed in UK; inform EU R&D and service team timely for UK OTA schedule;
  • TV Smoke Test: Support product team and certification engineer to test new products during the certification and before launching on UK market.
  • Work with R&D colleagues to log, investigate, report, and develop solutions for specific issues;
  • Develop regular reports documenting software failure, common issues etc to help with the development of new product;
  • Feedback via internal systems to log issues and develop solutions.
  • Help service team to develop and update FAQ for call centre staff and repair engineer, provide necessary training and other relevant support per request;
  • Work with service team to provide instruction to customers or third parties for issues been reported, and resolve them in practical way.
  • Identify commonly misdiagnosed faults in order to build up a suite of Engineer Technical Bulletins, which can be automatically integrated into the information sent with each repair to the engineer;
  • Monitor success of advice and tackle non-compliance where appropriate

QUALIFICATIONS

  • 1+ years of experience in software development or test is required, have experience in coding is ideal but not necessary;
  • 1+ years of customer service, field test, maintenance or repairs experience in consumer electronics is preferred;
  • Background with electronic or software engineering is preferred;
  • Experience in project management is preferred, track and stick to schedules and ensure test work finished in time, especially OTA pre-test;
  • Interested in smart TV or any other product in consumer electronics industry;
  • Proactive, self-motived and reliable, strong team player, able to communicate patiently and effectively with Chinese engineers (in English) as well as with service parties;
  • Flexible to meet daily challenges and response swiftly to urgent tasks;
  • Be able to accommodate occasional international or domestic travel request.

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