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Workshop Controller

Venatu Consulting are currently working in partnership with our client, who are a well-respected commercial vehicle maintenance and fleet management company. They are looking for a Workshop Controller to be part productive. It would suit a Foreman looking to make a step up.

  • Location: Erith
  • Salary: £31,000 - £35,000
  • Contract Type: Permanent
  • Closing: 4 August 2017
  • Ref: 897793

The role

  • Determine availability of workshop hours daily & communicate regularly with the Service Reception of capacity of workload
  • Maintain progress information of each job allocated & liaise with Service Reception to ensure customers are kept informed
  • Ensure all applicable paperwork is passed onto, and administered by, the appropriate department
  • Pass on all documentation for completed work to Tester & organise any extra work if necessary
  • Up selling Vehicle Health Checks
  • Administration
  • Comply with manufacturers’ policy & procedures on warranty
  • Deliver a high standard of customer service at all times whilst also motivating your team.

The Ideal Candidate

  • Good customer service Great understanding of a workshop
  • Flexible in approach
  • Good communicator
  • Balanced approach
  • Ability to work within a team frame work
  • Ability meeting deadlines
  • Good man management skills
  • Focus on quality

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