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Workshop Controller

Venatu Consulting are currently working in partnership with our client recruiting a Workshop Controller / Workshop Supervisor / Fleet Manager/ HGV Manager to be based in Waltham,

  • Location: Waltham Abbey
  • Salary: £33,000 - £35,000pa
  • Contract Type: Permanent
  • Closing: 10 May 2018
  • Ref: 898892


  • Responsibility for the safety of the working environment an all colleagues/persons within it
  • Ensure the Technicians carry out preventative maintenance and repairs in accordance with Policies and Procedures.
  • Ensure cost effective methods of replacing parts.
  • Responsible for correct completion of all relevant paperwork and documentation in a timely manner through to final input.
  • Responsible for effective communication with staff, customers and colleagues.
  • Manage and maintain VOR and downtime of the fleet profile to a minimum.
  • Provide estimates to customers on follow-up repairs.
  • Control of the day to day operation and all responsible duties relating to the workshop loading and planning.
  • Identify the requirements for replacement parts and ensure that these are fitted correctly and identify possible warranty claims.
  • Prepare and submit to the customer estimates and costing, minimising vehicle down time.
  • Ensure productivity levels are maintained in accordance with set budgets.
  • Manage technicians overtime to suit operational demands.
  • Manage holiday / sickness cover of the technicians.
  • Manage and update a daily VOR status report on the customer’s fleet electronically.
  • Brief out company H+S information and technical bulletins when required


  • Workshop and managerial awareness and experience within a supervisory role
  • Experience of health and safety fundamentals
  • Experience of service and workshop processes and procedures
  • IT Literate – MS Office – Word, Excel, Power Point packages
  • Flexible and adaptable to changes in a demanding environment
  • Be able to prioritise accordingly to suit workloads and react to changes
  • Excellent customer awareness skills
  • Ideally looking for someone who has previously managed a HGV workshop and technicians.

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