Service Advisor - Aftersales Department
As a Service Advisor, you will be the key point of contact between our customers and the workshop team, ensuring a smooth, efficient, and high-quality service experience. Your role will involve managing customer relationships, overseeing service processes, and delivering exceptional customer care at all times.
Key Responsibilities:
- Managing customer paperwork and administrative tasks
- Maintaining a high standard of cleanliness and organization
- Communicating with customers throughout the service or repair process
- Processing payments and following up on outstanding actions
What We're Looking For:
- Previous experience in the motor industry or as a Service Advisor (preferred, but not essential)
- No formal qualifications required
- Strong computer skills
- Excellent attention to detail
- A proactive attitude with a drive to meet goals and deliver results
- Outstanding customer service skills
- Ability to work well under pressure
What's in it for You:
- Competitive salary ranging from £25,500 to £27,000 (based on experience), with the potential to earn up to £32,000 OTE annually
- An attractive bonus scheme
- Comprehensive training and ongoing development
- Opportunities for career advancement
- A range of company benefits
- A supportive and friendly team environment
Job Type: Permanent
Salary: £25,500.00 - £32,000.00 per year OTE
Join us and be part of a team that values hard work, customer satisfaction, and continuous improvement!
Get in touch with Natalie on 07718 490062
natalie.deere@venatu.co.uk
